Customer Support

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We’re Here to Help You Grow — Anytime, Every Time!

At Make It Shout Digital Marketing Agency, our commitment doesn’t end after delivering a service — it begins there.
We believe that the strongest digital brands are built on support, clarity, and consistent communication.

Whether you need help understanding a service, fixing a technical issue, tracking your project progress, or upgrading your marketing plan — our customer support team is here for you.


💬 How We Support You

1️⃣ Friendly & Fast Communication

Your queries are important to us. Our support team ensures that all emails and messages receive a response within 24 hours (usually much faster).

2️⃣ Dedicated Project Assistance

Every project is assigned to a dedicated team member, so you always have:

  • A single point of contact
  • Regular updates
  • Clear timelines
  • Transparent communication

3️⃣ Multi-Channel Support

Reach us however you like:

📧 Email Support
📱 Phone & WhatsApp Support
💬 Live Chat Support (coming soon!)
📝 Support Tickets for Custom Projects


📨 Contact Our Team Directly

📞 Mahesh Kumar

📱 8053852468
📧 mahesh@makeitshout.online

📞 Manoj Kumar

📱 9992959544
📧 manoj@makeitshout.online

📞 Lalit Kumar

📱 9728524685
📧 lalit@makeitshout.online

📞 Parag Sharma

📱 9467249385
📧 parag@makeitshout.online

For general inquiries:
📧 support@makeitshout.online


🛠️ Support We Offer

✔ Technical Support

Issues with your website, hosting, email setup, or marketing tools?
Our technical experts will guide you step-by-step.

✔ Marketing Strategy Support

Need help understanding your analytics, performance reports, or campaign results?
We simplify your data and help you make smart decisions.

✔ Service & Billing Queries

Confused about plans, pricing, invoices, or renewals?
Our support team provides full clarity.

✔ Content or Design Revisions

Need small revisions, updates, or fixes?
We ensure your digital presence stays fresh, polished, and up-to-date.


⏱ Support Timings

We try to be as flexible as possible for our clients:

🕒 Monday – Saturday: 9:00 AM to 7:00 PM
📩 Email support available 24/7
🛠 Emergency technical assistance available for premium clients


📁 Response Time Overview

Support TypeEstimated Response Time
Email Query12–24 hours
Phone/WhatsAppImmediate to 2 hours
Project UpdateSame day
Revision Requests24–48 hours
Technical FixBased on issue severity

🤝 Our Commitment to You

We promise:

  • ✔ Respectful, honest, and transparent communication
  • ✔ Genuine solutions — no copy-paste answers
  • ✔ Real human support, not bots
  • ✔ Ongoing help even after delivery
  • ✔ Priority handling for urgent issues
  • ✔ Clear documentation and guidance

Your success is our success.
We treat every client — whether small business or large organization — with equal priority.


📚 Self-Help Resources (Coming Soon)

We are working on a Knowledge Hub that will include:

  • Step-by-step tutorials
  • FAQs
  • Marketing tips for beginners
  • Guides for SEO, social media, and ads
  • Troubleshooting articles
  • Downloadable resources

This will be available soon for all users of Makeitshout.online.


📞 Need Help Right Now?

Don’t hesitate — we’re just a message away.
Our team is committed to providing the best support experience in the digital marketing world.

👉 Call us, email us, or text us anytime — we’re here to make things easier for you.
👉 Let us handle the challenges, while you focus on growing your business!